- All items must be returned within 30 days from the date they were received.
- All items must be in original packaging and not altered or damaged in any way.
- There will be a 25% restocking fee for all items returned.
- Before returning an item, the customer must call SAI Customer Service at 1-800-222-8183 for an RMA number.
- The RMA number must be visible on the outside of the return packaging.
- All return freight is the responsibility of the customer.
- All credit refunds will appear on the credit card statement once the items are returned and processed. Please allow 5-7 business days for the credit to be complete.
- SAI reserves all rights in making the final decision if an item should and will be returned, or if the return is not deemed necessary. If there are any questions regarding the return policy, please contact an SAI representative and they will be happy to assist you.